Показаны сообщения с ярлыком client service. Показать все сообщения
Показаны сообщения с ярлыком client service. Показать все сообщения
понедельник, 31 октября 2022 г.

What Makes a Client Toxic?

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  Some 64% of American workers say they've had to deal with a toxic client in the past two years. That's according to a survey condu...
пятница, 30 августа 2019 г.

The 7 Habits of Seriously Effective Communication Pros

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BARBARA BATES Sometimes clients don’t fully understand, make full use of or give credit to the value added by communications pro...
среда, 7 декабря 2016 г.

What is Outside-In Marketing?

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Outside-in marketing  is the practice of learning the language of your clients and prospects and building messages for them on (and i...
воскресенье, 11 сентября 2016 г.

'It was a ghost town': Shoppers reveal why they've abandoned Sears and Kmart

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A Kmart store in Richmond, Virginia.   Business Insider/Hayley Peterson Hayley Peterson Sears and Kmart, once America's l...
воскресенье, 24 апреля 2016 г.

The Anatomy of a Perfect Checkout Page

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Mohita Nagpal So you’ve spent time, money and effort creating your online shop. Your landing page is engaging, your product description...
пятница, 11 декабря 2015 г.

Gaps in Service Offering

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Here is an easy matrix to graphically highlight survey results and identify gaps in a company’s service offering. We used this once for a...
воскресенье, 11 октября 2015 г.

Designing Your Organization for BPO and Shared Services

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by  Alsbridge   This article provides guidance on organizational design (OD) for organizations that are undertaking or contemplatin...