Показаны сообщения с ярлыком employee recognition. Показать все сообщения
Показаны сообщения с ярлыком employee recognition. Показать все сообщения

суббота, 3 декабря 2022 г.

Non-monetary Ways to Motivate Your Marketing and Sales

 

Not long ago I shared with you my ideas about the monetary ways to motivate your marketing team. Some say that money rules the world and in some way, I must agree. However, there are still so many ways to motivate your marketing or sales teams to work better, faster and more effectively. Today I will share some idea on how to keep your team motivated.

Of course, many people wake up every morning and go to work just for money. But every day I meet more and more people who put other things on top of money, and they appreciate other things that can motivate them.

Education

If you think of this, the first thing coming to your mind is why my marketing or sales need an education. They just need to pick up the phone and call the customers or brainstorm some new ideas on how to attract new customers. That’s how many C-suits think and that really makes me sad.

The truth is that fo many salesmen or marketers it is of great importance to improve their knowledge, level up what they already know, level up their own market value. For such employees education is a much better education than salary rise or some fishy KPI.

If you motivate your team with some educational seminars, forums, conferences, you might get really unexpected results

If you motivate your team with some educational seminars, forums, conferences, you might get really unexpected results. They can learn new marketing and sales techniques, meet new people from a similar or close industry, share some ideas. And in this case, we have a win-win situation – the company has highly educated employees, who are ready to implement something new and show better results in marketing or sales, and the employees have new experience and knowledge.

Such an approach may cost the company several thousands of US dollars per year, but the outcome will cover the investment many times. And I want to underline that this is an investment, not expenses like many managers think.

Try to find the best programs together with your employees so this is not just your decision but a mutual one. In this case, your team is more likely to perform even better. Make an annual schedule for all your educational programs, decide on your goals and set them to live.

Challenge

Almost every person engages in some competitions every now and then. It might be a challenge with your neighbor who has a better car or house, it might be who visited more countries, etc. Every single marketer or a salesman like a competition or a challenge.

Every single marketer or a salesman like a competition or a challenge.


So you need to think of something that can challenge your teams. This might be anything that can make them work with fire in their eyes. Just some of the challenges you can try:

  • Complicated project
  • Important customer
  • The task other teams failed with
  • Time shortage challenge
  • etc
Recognition

This one is closely connected with the challenge. I’ve never met a person who doesn’t like to be recognized for their achievements. For some employees, recognition can be more important than money.

They just like to be appreciated by their colleagues and management. If they complete some project, find the new customer or generate some one-million ides, then you need to thank them. Especially such employees like when it is done in public when their colleagues can hear it.

Such people want to feel important, they want everything they do to be recognized. It is important for them to understand that they do not waste their time doing some unnecessary work.

For some employees, recognition can be more important than money


As good as it might be this kind of motivation has a negative side a well. As you can see it might seem and feel like you want to pick the favorite employee or team and grow their ego. In time such employees might think that they are really special and they have to be treated differently. And this is the time when they stop working at all, just bragging how important they are.

Their colleagues as well might feel that their work is useless because they are never being recognized for their input, and this is the time they stop working too because they are sure that no matter how hard their work they will never be thanked for that.

So this is the motivation you have to use wisely.

Awards

You can organize some sort of a monthly/quarter/annual competition with some set of awards. For sales this can be:

  • Highest sales
  • Number of new customers
  • Number of product sales in pieces
  • Fastest order
  • Number of purchase orders
  • etc

For your marketing team you can use:

  • Number of leads
  • Number of website visits
  • Conversion rate
  • Brand awareness
  • Organic search growth
  • Cost of customer acquisition
  • etc

Depending on how many people you have in marketing and sales teams you can have 3 prizes or just one prize per period. You know your employees so you can easily work out the prizes list, or you can ask for help from your colleagues. As a matter of fact, you can run from time to time some sort of questionnaire to get to know your employees desires better.

Depending on how many people you have in marketing and sales teams you can have 3 prizes or just one prize per period


Based on the acquired knowledge, your company revenues, etc. the prize fund can include:

  • Latest electronics (TV, tablet PC, smartphone, kitchenware, entertainment systems, etc.)
  • Educational courses (sales, marketing, financial planning, foreign languages, acting classes)
  • Travel stuff (suitcase, plane tickets, train tickets, hotel stay, etc)
  • Books (marketing, sales, business, fiction, non-fiction, comic books, manga, magazines subscription)
  • Official day-off
  • Entertainment (movie/theater/concert/museum/etc tickets)

As you can see, there are so many different options for prizes, so it works for you for many years to come. And this doesn’t have to be expensive.

So basically these are some of the non-monetary ways to motivate your employees. I will continue to share with you this list in the future. So far I guess this will be enough for you to try and test some of the offered methods.

Stay tuned and motivated!

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четверг, 15 октября 2020 г.

Employee Recognition – Designed to Drive Company Values

 

by Ann Lyons


What values do you wish your employees to live and present to others? Are those values clear and apparent throughout your organisation?

One of the easiest ways to demonstrate company values to your employees is to implement an employee recognition programme. Simply put, employees are encouraged to thank and recognise their colleagues for behaviours and actions that support company core values and company objectives.

But what are core values? For Eric Douglas, it is clear: “They should be honest and authentic statements of what’s essential to the organization’s success”.  Eric Douglas 2015: Why core values matter and how to instil themDouglas goes on to explain that your core values need to be linked to specific behaviours. For example: “customer service can be tied to how quickly employees respond to complaints or requests for information”.

So how can you reinforce company values with an employee recognition programme? How do you Mind the Gap between what should be happening in respect of recognition, and what is happening on the ground? Employee rewards alone will not drive core values and behaviours. Organisations need a strategic, highly-engaging recognition programme to go to work for them.

 

Here are 10 top features of a successful employee recognition programme:

  1. The system should make it easy for managers and peers to give and receive instant recognition. This will be helped by making your company’s recognition programme accessible via an app and on multiple operating systems – a basic requirement today.
  1. The system should be highly engaging for users. Consider how we communicate today using social media: you could communicate values to your workforce and leverage company activities using an interesting and intuitive social recognition platform.
  1. The system should help you to get to know your colleagues. Giving employees the option to upload a photo and include some basic information on their personal profile helps them to identify colleagues and supports their on-boarding process.
  1. The system should automatically link recognition to core values and behaviours that support company goals. A system that facilitates endorsements and comments from peers or managers further enhance the recognition experience.
  1. The system should encourage a daily sense of recognition with emphasis on all employees being recognised, across the entire organisation. Employees and/or managers may be assigned a monthly allocation of points to give to their colleagues and/or team members.
  1. The system should support the clear visibility of all recognised employees while also facilitating private recognition messages. Transparency around the recognition that is received is important for fairness and demonstrates that all employees are living company values.
  1. The system should aim to offer rewards and be flexible enough to include products, services and experiences that matter to your employees. Rewards are always attractive but avoid making them an entitlement and use a system that will help manage your budget.
  1. The system should allow real-time reporting of employee engagement levels. This will allow you to measure participation across the organisation and modify your recognition strategy accordingly. Without this, it is difficult to measure ROI.
  1. The system should be fully supported locally. The recognition provider should ensure that your programme is customised to your requirements and provide on-going support. They should offer guidance to get the best use out of the system.
  1. The system should incorporate recognition best practice. Using a proven system supports senior management and HR. It will have a greater chance of delivering quality employee recognition to increase employee engagement.

 

Take Away

Employee recognition has changed dramatically over the years. Senior management now understands that employee recognition plays an important part in attracting, retaining and engaging employees. It is a good decision to invest in a recognition system – but choose wisely and mind the recognition gap!


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