вторник, 20 августа 2024 г.

Leadership Styles, Models and Philosophies. Leadership vs. Management – Summary of Key Differences

 


Explanation and Examples of Differences - Leadership and Management

It is appropriate here briefly to explain and give examples of, the differences between management and leadership.

There are lots of confusions and overlaps, and also big differences when comparing leadership with management.

  • A very big difference between leadership and management, and often overlooked, is that leadership always involves (leading) a group of people, whereas management need only be concerned with responsibility for things (for example IT, money, advertising, equipment, promises, etc). 
  • Of course, many management roles have major people-management responsibilities, but the fact that management does not necessarily include responsibility for people, whereas leadership definitely always includes responsibility for people, is a big difference.
  • Leadership is more about change, inspiration, setting the purpose and direction, and building the enthusiasm, unity and 'staying-power' for the journey ahead. Management is less about change, and more about stability and making the best use of resources to get things done.

Overlap between Management and Leadership

The biggest most fundamental overlap between leadership and management - there are many individual points - is that good leadership always includes responsibility for managing

  • Lots of the managing duties may be delegated to others, but the leader is responsible for ensuring there is appropriate and effective management for the situation or group concerned.

The opposite is not the case. It would be incorrect to suggest that management includes a responsibility to lead, in the true sense of both terms.

  • We, therefore, may see management as a function or responsibility within leadership, but not vice-versa.
    • Incidentally - Where a manager begins to expand his or her management responsibility into leadership areas, then the manager becomes a leader too. The manager is leading as well as managing.

Beyond this fundamental overlap - that leadership is actually a much bigger and deeper role than management - a useful way to understand the differences between leadership and management is to consider some typical responsibilities of leading and managing, and to determine whether each is more a function of leading or of managing.

Of course, by inflating the meaning of the word 'managing', or reducing the significance of the meaning of the word 'leading', it is possible to argue that many of these activities listed below could fit into either category, but according to general technical appreciation, it is reasonable to categorise the following responsibilities as being either:

  • Managing
  • Leading

To emphasise the differences, the two lists of responsibilities are arranged in pairs, showing the typical management 'level' or depth of responsibility, compared to the corresponding leadership responsibility for the same area of work.

  • The responsibilities are in no particular order, and the numbering is simply to aid the matching of one item to another as you consider the management perspective versus the leadership perspective.


Differences in Responsibilities

Management

Leadership

  1. Implementing tactical actions
  2. Detailed budgeting
  3. Measuring and reporting performance
  4. Applying rules and policies
  5. Implementing disciplinary rules
  6. Organising people and tasks within structures
  7. Recruiting people for jobs
  8. Checking and managing ethics and morals
  9. Developing people
  10. Problem-solving
  11. Planning
  12. Improving productivity and efficiency
  13. Motivating and encouraging others
  14. Delegating and training
  1. Creating new visions and aims
  2. Establishing organisational financial targets
  3. Deciding what needs measuring and reporting
  4. Making new rules and policies
  5. Making disciplinary rules
  6. Deciding structures, hierarchies and workgroups
  7. Creating new job roles
  8. Establishing ethical and moral positions
  9. Developing the organisation
  10. Problem-anticipation
  11. Visualising
  12. Conceiving new opportunities
  13. Inspiring and empowering others
  14. Planning and organising succession
  15. All management responsibilities, including all listed left, (which mostly and typically are delegated to others) ideally aid motivation and people-development


Observant readers will notice that the final entry in the leadership list is 'All management... (delegated to others...)'.

This emphasises that:

  1. Leadership is (usually*) a bigger responsibility than management and also,
  2. Leadership includes the responsibility for the management of the group/situation, which is typically mostly by delegation to others.

*Note: Management may, of course, be a bigger responsibility than leadership where the scale of a management role is much bigger than the scale of a leadership role, for example, the quality assurance manager for a global corporation compared to the leader of a small independent advertising agency.

Also, it is important to note again that many managers are also leaders, and so will be doing or perhaps will be asked to do, things that appear on the leadership list.

Where a manager does things that appear in the leadership list when actually he or she is leading, as well as managing.

  • There are lots of great leadership training courses that can help you to explore the concept of leadership future.

James Scouller has an additional and helpful viewpoint on the distinction between leadership and management: He says:

Leadership is more about change, inspiration, setting the purpose and direction, and building the enthusiasm, unity and 'staying-power' for the journey ahead. Management is less about change, and more about stability and making the best use of resources to get things done... But here is the key point: leadership and management are not separate. And they are not necessarily done by different people. It's not a case of, 'You are either a manager or a leader'. Leadership and management overlap.. ." (From The Three Levels of Leadership, J Scouller, 2011)

Mistaking Leadership for Management

From entrepreneurs and start-ups, to experienced businesspeople - individuals always mistake leadership for management. This can be harmful to your results - watch this video from the Big Think to find out why, and how to remedy this.


The Perils of Confusing Management for Leadership

Professor of Leadership at the Harvard Business School, John Kotter points out that in today's business world there is too much management and not enough leadership. Both are incredibly important, but in a rapidly changing world, great leadership is invaluable. He argues that if organizations do not recognize this fact, they risk sinking into complacency and achieving little.


Task or People - Peter Farey

Peter Farey (1993) developed a system for mapping Leaders and Managers based on two new dimensions - Task and People. These can subsequently be applied to different scenarios and situations, for optimal results and personal development.

Leadership vs. Management

Traditionally, Management is described as:

  • The process of identifying and agreeing on goals, sourcing the resources required to achieve them, design, organisation, controlling and directing activities, and motivating and rewarding individuals to complete the required work.

On the other hand, Leadership is described as:

  • The process of looking beyond the constraints presented, and instead of striking out in new directions, breaking boundaries, creating new ideas, taking risks, and influencing the thoughts and beliefs of others in order to innovate and develop.

Peter Farey (1993) took this a step further, identifying two extra dimensions in which Leaders and Managers can act. He suggested that Leaders can either be:

  1. The individual at the front, doing what they do best - succeeding at a task.
  2. Someone who can inspire followers

The Farey Framework of Leadership and Management

Farey subsequently developed a practical Leadership vs. Management model (below) in which he used the context of Task vs. People (or Relationships) to develop an extra dimension in which to compare the two, and the various style or approaches which can be employed by individuals in a position of responsibility.

The model itself is designed to represent both attitudes and behaviours displayed by responsible individuals. 

  • Attitudes refer to whether they veer towards the points of any of the four axes of leadership, management, tasks, and people. 
  • The individual items listed in each of the quadrants created by the axes are the leadership behaviours.

Above the horizontal midline, leaders can be found - individuals showing a desire for new, radical ideas. These people wish to be unique and revolutionary, challenging the current constraints and existing mechanisms for change. 

Below itmanagers lie, focussing instead on achieving results by utilising and building upon what already exists. These individuals focus on smooth operation, striking for efficiency and productivity in all that they and their team do.


Leaders vs. Managers Model



To the right of the vertical midlinePeople Leaders and People Managers can be found. 

Whereas to the leftTask Leaders and Task Managers can be found. 

  • Those on the Task side have a prime concern for production and output - getting results based on specific deadlines and constraints. 
  • Those on the People side instead display an interest in their people and look to develop relationships with their followers in order to motivate them.

Each of these comes with its own unique traits and behaviours, which are often suited to individual situations. Though some may find themselves primarily drawn to specific behaviours, it is sometimes suitable to interchange these depending on the scenario and team members presented to you.

  • Each of these behaviours can, in Farey's model, be mapped to specific areas within each quadrant dependent on the levels of each attribute required. 
He discussed each individual behaviour in detail, including models and suggestions on how to use them to achieve the best results in any given situation.


People Leadership

People Leadership is focused on the idea of inspiring others to succeed. 

  • The more that one engages with others on an individual level - their needs, wants and motivations - the more they are likely willing to succeed. 
  • This spirit of inspiration can serve as the fuel which drives an organisation or team to new heights.

The idea of People Leadership is intricately related to charisma. If we think historically, we often think of individuals who, using their personality, are able to create a sense of followership - others want to work for them, regardless of their arguments (though, this obviously can also end in disaster).

  • Some individuals can be guilty of overdoing the 'hype' - so much that it is unrealistic and demotivating. 
However, the sense of building rapport with team members - identifying the aspects of your personality most suited to bringing motivation out of them - will always be more successful than not. 

This is not necessarily an innate trait - though it often can be - others have to learn how to bring the best out of others by first bringing the best out of themselves.


Task Leadership

Task Leadership is often referred to as the entrepreneurial aspect of management. 

  • People Leadership focuses on collaboration and followers, whereas Task Leadership focusses on success; coming first; winning. 
  • Task Leaders focus on finding the constraints that have been identified by the Task Manager and defeating these constraints to achieve the desired results.

The Task Leader wishes to search for new and innovative solutions, objects and processes which do not yet exist; whereas Task Managers try only to improve those things which already exist. 

  • The Task Leader is perfectly happy to challenge the things that are currently acceptable or within policy - the Task Manager tends to remain within any external constraints. 
  • Task Managers only focus on issues within their area of work, their team, or their departments; whilst Task Leaders also keep an eye elsewhere, examining external forces, influences and innovation. 
  • Similarly, Task Leaders have an eye on the future; Task Managers only focus on the present.

However, balance is once again required - too little Task Leadership and the status quo will always remain so. On the flip-side, too much Task Leadership and the individual can become obsessed with winning - so much so that other departments, teams and managers become competitors and will not be on the receiving end of any support or collaborative opportunity.

https://tinyurl.com/3hwwj4j4

воскресенье, 18 августа 2024 г.

4 Diverse Work Styles and 3 Ways to Manage Them

 


Weare all different and unique. We have different mindsets and personal experience and this is what makes us human. But when we interact with each other in the business infrastructure, it often happens that different personalities clash because of misunderstanding.

This is where psychology, the science of the people, comes into play. There are lots of personality typologies invented but most of them are too complicated or not developed enough to apply in business. That’s why today I want to tell you about a recent 4-types personality typology that can facilitate your business interactions and that you can use today.


Deloitte company teamed with neuro-anthropologists and genetic scientists to develop a data-driven approach to observing and understanding differences in people’s business styles. It resulted in creating the Business Chemistry system that is easy to remember and apply in a business environment. Designed primarily to help you recognize behavioral patterns in others, the focus is on improving the effectiveness of your interactions with other types of individuals, as well as combinations of types in team environments.

There are 4 personality types according to Business Chemistry which I’m gong to talk about further on. But first you might want to learn your personality type. In order to do that you need to create an account and pass a 20 questions test.


So, there are 4 personality types: Pioneer, Driver, Integrator and Guardian. Let’s dwell more on them.

Driver



Analytical thinkers. Intellectually creative, prefer experimentation over theorization. To Drivers business is just that: business. They have limited tolerance for small talk, and aren’t afraid to ruffle feathers to get their point across.

Guardian





Realists. Detail-oriented, Guardians excel at providing structure and minimizing risk. They can be reluctant to pursue unproven ideas and often deliberate thoroughly before making decisions.

Integrator



Connectors. Masters of empathy and nuance, Integrators are skilled at understanding the broader context of an issue. They often take time to consider everyone’s opinion and socialize anapproach before moving forward.

Pioneer



Blue-sky ideas people. Highly adaptable, Pioneers can thrive in multiple environments. They do best when exploring possibilities and redefining the status quo, but can feel weighted down by structure and details.


You may also want to buy Business Chemistry: Practical Magic for Crafting Powerful Work Relationships by Kim Christfort & Suzanne Vickberg.

Conclusion

When it comes to business, clear interactions and positive results is what matter. But humans are complicated, that’s why conflicts and misunderstanding often take place. Luckily there are ways to improve that, like the Business Chemistry system that we learned about today.



https://tinyurl.com/5bubxzza


Team at Deloitte has spent years researching work styles to shed light on how individuals prefer to make decisions, solve problems, work with others and even respond to stress. As a result, we developed the Business Chemistry system to help people identify with, and recognize, four core patterns of behaviors:

  1. Pioneers, who seek possibilities and spark energy and imagination;
  2. Drivers, who like a challenge and generate momentum;
  3. Guardians, who crave stability and bring order and rigor; and
  4. Integrators, who desire connection and bring teams together.

When managers and co-workers identify their own Business Chemistry styles and observe the styles of others, it can help flag potential conflicts between individuals and within teams and may inform strategies to more effectively adapt and manage these styles day to day.

Here are just three ways to help manage diverse work styles in the office based on our findings:

1. Embrace the Power In Productive Friction

Conflicting work styles are common in the workplace. While you may prefer a certain way of solving problems or coping with pressures at work, your coworker – or manager – is likely to have a different approach. That’s no surprise; whatever your primary style is, the math says that the majority of the population will likely have one that’s different from yours. This can be most obvious, and painful, when a person sits at the other end of the behavioral spectrum from where you are; indeed 40% of people say their opposites are the most challenging group to work with.

Don’t be discouraged by the friction. Opposite styles can complement each other and result in a more balanced, higher performing team. Putting the time and effort into learning how to work with teammates with opposing work styles and preferences can create a resilient partnership in the long run.

2. Make Room for All Voices

It’s common for teams to be dominated by a particular work style, which limits the value of having diverse perspectives. Leadership roles are often occupied by styles that are more assertive and vocal (the Pioneers and Drivers who make up 65% of today’s C-suite, according to our research). Unfortunately, once ideas and decisions start “cascading” in one direction, it can be difficult to disrupt momentum and open the process to others. Encouraging those least likely to speak up to assert themselves and take leadership early on can give them a chance to influence the direction of the conversation before the avalanche carries everyone away.

The more introverted types on a team may be less quick to speak up and can inadvertently be left out unless a conscious effort is made to seek out their input. We often find that those who are the quietest can also be the most critical, creative thinkers. Building an environment that fosters a collaborative dynamic can go a long way in encouraging everyone to participate.

3. Cultivate a New View Of Diversity

There is commonly a lot of discussion about the power of diversity in business today, but often times those discussions focus on gender, age, and other demographic designations. We suggest that working styles can provide an insightful, additional lens to this discussion. Teams can benefit from a balance of perspectives, and those without may be exposed to blind spots and limitations as a result.

These tips have been effective in my own working relationships. For example, Dr. Suzanne Vickberg, who leads research on my team, is a self-proclaimed Guardian. She likes organization and consistency and feels stressed when she needs to come up with an answer on the spot. I, on the other hand, love spontaneity and new challenges, but feel deflated by detailed processes. We’ve learned how to work together effectively and play to one another’s strengths — Suzanne knows that I am focusing on the big picture, and I trust that Suzanne has considered every detail. But beyond just valuing the complementary nature of our strengths together, we have also put in place structures to help ensure Suzanne can fully contribute.

Our team is fast-paced and dynamic. Taking into account Suzanne’s work preferences, I carved out a role for her that is buffered from that chaos – and she has responded with amazing productivity. In our meetings, we create and stick to clear agendas, with pre-reads that allow her to come ready to share her perspectives versus feeling forced to make things up on the fly, but with room for me to explore a few tangents. This combination of strategies has resulted in an environment that suits each of us individually, while letting us work together to create common success.


https://tinyurl.com/bdzxbvdp