четверг, 29 мая 2025 г.

How to Create a Content Calendar

 



As I mentioned in my last post, Content is King, you should be putting out fresh, relevant content, in order to drive traffic to your site. Ideally you need a content strategy to guide your content production.

But once you start working on a content strategy a host of questions can arise:

  • How do I get started implementing my content strategy?
  • What content do I put out via what channel on what day?
  • Do I have the resources to execute my vision?
  • I know I need to be executing on a content plan, but I have a small company with limited resources. How can I put together a plan that is actually manageable?
  • I have a large organization. How can I coordinate my content strategy across various departments?
  • How do I share this content strategy with the rest of the company? In turn, how do I get the rest of the company to support our endeavors?

Creating a content calendar will help make your content vision a reality and is key into turning your content strategy into reality.

Content Calendar Benefits

content calendar is a list of dates that you are going to release your content on, or your go live dates. Viewing your content strategy laid out in a traditional calendar format helps you to:

  • Ensure that you have the resources to support your current strategy consistently.
  • Ensure that you are adequately supporting important company events on a timely basis.
  • Ensure that you don’t have overlapping content releases that reduce the impact of any of your content.
  • Ensure that other departments have necessary content turned in by a given date. For example, if marketing is putting out a sales newsletter once a month, then the sales department should have content turned into marketing in advance.
  • Plan for resources needed to execute each piece of content on each date. Perhaps your content needs a lot of assets from a graphic designer? By noting your go live date you can work backwards to establish a project plan so that your content is ready to launch on its assigned date.

Identify Resource Constraints

Looking at your content strategy laid out in a calendar format should help you determine whether your current vision matches reality. Every business has different manpower, budget, technology, and time resources. You really have to look to see if (based on your available resources), you can you easily execute your content strategy without it getting in the way of other necessary business endeavors.

Take advantage of technology to help you execute your vision. Using a marketing automation platform like HubSpot, or a social media scheduling program like Hootsuite can help you produce your emails and social media well in advance of the launch date. With tools like these a smaller organization might dedicate one day a week to producing and scheduling their outbound communication so they can work on other projects the rest of the week.

How to Create a Content Calendar

Every business will have a different looking content calendar that is unique to their audience and their marketing goals.

Consistency is the key. When you are starting out, consistently posting some types of content on a given date each month helps train your audience to start looking for and expecting that content to be delivered. They become more receptive to your content because it is being delivered with a routine cadence.

Below I’ll cover what it’s like to create a calendar for a small company with strong resource constraints and for another company that does not have any significant resource constraints.

One thing to note is they are in quite different industries with different content needs. The smaller company has a strong blog strategy designed to demonstrate its authority and credibility in their space. While the larger company I provide an example of is a media publisher more concerned about driving traffic for the advertising clients that pay them.

Example Content Calendar — Small Company with Limited Resources

This company has been one of my clients. They’ve been in business for several years, but never really had a consistent content calendar they could follow. They had been doing an amazing job of creating some fantastic blog articles that really demonstrate their authority and credibility in their space, but they weren’t doing a good job on consistently getting this content in front of their audience. Nor were they using their content to drive traffic back to their site so they could show off their services.

So where to start? From working with this company, I know that the owner writes most of their blog articles. In addition, he sends out their newsletters and on occasion posts on social media. But, because he has very limited time to work on this, he executes most of his company’s content strategy on the weekend.

In creating a content calendar for him I need to be mindful of the amount of time it will take for him to execute, so it doesn’t interfere with the rest of his work week.

I start by creating a list of the various programs and content he is working on. His content strategy includes:

  • Weekly blog posts
  • Sharing blogs in his weekly newsletter
  • Sharing blog posts via social media posts
  • Video-based social posts
  • Personal branding social posts
  • Offers and promotional announcements
  • Recycled LinkedIn content posts on social media

I start with pencil and paper on a printed-out calendar. As I start to lay out different dates for different pieces of content to go live, I realize that there is no-way he will have the time to execute all the programs he wants consistently. However, now being able to visualize the content on a calendar, I can now see where we need to make changes. To give him time to put out the occasional promotional email, we cut doing a blog article on those weeks.



Once I have a paper version that I am somewhat fine with I create a more finalized version either using Excel or Google Calendar. The Excel calendar I created for him below has a key and is color coded so he can easily see the difference between each piece of content and the content go live date.

This view also gives me a second glance at the way the content is laid out. I usually find an additional change or two at this point. Now, I can easily review with my client and get his take.

He’s now using HubSpot so he can create and schedule emails out in advance. He’s also using Buffer so he can schedule all of his social media post throughout the week at one time.

For this specific company this is a workable content calendar that can meet their specific content strategy with their limited resource constraints.

Example Content Calendar — Media Publisher with Available Content Resources

At my last company, as head of marketing, I would print out 3 months’ worth of empty calendars out of Google Calendar. Then I would start laying out content strategy based on upcoming marketing efforts, and ongoing marketing campaigns.

I can tell you it makes things dramatically easier if you assign a process for every ongoing campaign you have. For instance, our newsletter is going to go out the 2nd Tuesday of each month and will be supported by a week’s worth of social post on LinkedIn, Facebook, and Twitter. Then when you go to schedule that campaign, you know it will always land on a certain date each month.

For each month I would assign dates to the following:

  • Our magazine would launch on a set date each month, so announcement email and social post had to be ready.
  • Our sales team knew the upcoming conferences they were attending, special industry events worth sharing, and sales campaigns they wanted to share in a monthly sales newsletter. This would need to go out towards the beginning of the month.
  • For conferences or sales-hosted events we would put out email and social posts prior to each event and post event.
  • We would run at least two webinars each month. Each webinar required at least 5 emails spread out over a few weeks, along with countless social posts. These had to be back-dated from the client-scheduled webinar date.
  • The company has a Knowledge Center full of client white papers. Email and social posts had to be sent out about this at least twice a month on a certain day.
  • We hosted an industry services directory. An email and post went out about this around the same time each month.
  • Being a media publisher, throughout the year we had six, month-long award programs. Each of these required 5+ emails and a crazy number of social posts throughout the month they would run.
  • Also being a media publisher, we also hosted an industry conference and event calendar that had occasional updates that would be shared via social media.

Whew, that is a lot of content, and I’m sure I’m missing something. On my blank calendar printouts, I would move things around until each campaign was accounted for, and campaigns that always went out on certain days were taken care of.

I would then assign a color to each campaign item and post them to Google Calendar as a Daily Event. I was very consistent with colors for content that went out every month. For instance, the Sales Newsletter was always red. I also made sure that we had the content calendar laid out for 3 months forward.


Now, here is the real pièce de résistance: Once the calendar was complete and locked down, not only would I share this with my marketing department, but with the entire company as well. The executive team could keep this pulled up on their Google Calendar and could see what marketing efforts were going out daily.

This empowered the sales team. It enabled the sales team to know when they had to have content ready for the Monthly Sales Newsletter. The sales team could also share marketing efforts for upcoming client-webinars with their clients so they could synch their marketing efforts to ours. And, they would know when to contact key clients around various award seasons. The sales team also knew marketing was supporting their attendance at our hosted events and industry conferences.

While emails might be assigned to a day, social media posts might be scheduled over a week or two for each campaign. For these we would use Hootsuite, a social media scheduling and listening platform, to schedule all posts for a given campaign at once, then it would run them automatically through the week based on our defined schedule.

What Does Your Content Calendar Look Like?

Every company is unique. Think about your content strategy and consider your resource constraints. What are you content strategy goals and how are you going to achieve them? Once you have them laid out can you manage executing your content with a regular cadence?

As your business grows and evolves so will your content calendar. It will adjust to serve different needs. A content calendar gives your company a plan to succeed. Tweak as needed and the benefits of your plan will pay big dividends in your overall marketing efforts.

https://tinyurl.com/c82ptjnw

By Joe Weller

What Is a Blog Editorial Calendar?

blog editorial calendar, also called a blog content calendar, is an editable document that outlines the content you plan to publish on certain days. You can organize the calendar by week, month, or year.

A blog editorial calendar comes in many formats, including a printable hard copy, a spreadsheet, or even via an app. 

Though similar, a blog editorial and content calendar is separate from a social media calendar, which focuses on the content published on different social media platforms, such as Facebook, LinkedIn, Twitter, Instagram, and others.

How to Create a Content Calendar for a Blog

To create an effective content calendar for your blog, follow these simple steps:

  1. Identify your content channels. It’s important that you know and understand your content channels and the types of content to leverage within each channel. Although your blog content calendar will only focus on the specific blogging content that you produce, here are some additional popular channels and the types of content that fits within each: 
    • A Blog or Regularly Updated Website: Here, you’ll usually find informational articles around thought leadership, product launches, company announcements, and new event details. 
    • Social Media Platforms (Facebook, LinkedIn, Twitter, Instagram, etc.): Use these channels for quick snippets of content, such as remarketing, advertisements, and important announcements.
    • Email: Email is best for longer-form communication, such as email nurture programs, newsletters, and in-depth product updates.
    • Video: You can leverage video content for webinars, demo videos, on-demand instructional videos, and more.
    • Podcasts: A newer channel for content, podcasts offer a way to create even more thought leadership around a topic or to feature experts or C-suite executives to weigh in on specific topics. 
    • Print Magazines, Brochures, or Newsletters: Use this channel to distribute physical content, such as company brochures or newsletters about upcoming events and product launches.
    • Other Marketing Content and Materials: This encompasses all other types of marketing content, such as paid advertising.
  2. Pick a calendar format that makes sense for you. Determine how far in advance you want to plan out your content and how in-depth you want each day, week, or month to be. That way, you can better leverage either daily, weekly, or monthly blog content calendars and track your content in a way that works for you.
  3. Create a calendar using a blog calendar software or tool, or use a template. To get started quickly, leverage a specific blog calendar tool that is designed to help you plan, manage, and track your content with ease. Alternatively, you can use a template that already has the blog content framework, so you simply need to add your blog content to get started. 
  4. Brainstorm content ideas on a regular basis.

Kris Hughes, Founder of Zanate Ventures, offers the following advice regarding how and when to brainstorm content: “I like to plan a month ahead of time. I refer back to my cause and the pillars of trust, value, and demand when writing for my own blog. I review the topics I've already thought through in the past to see if those have been covered. Then, I like to set a timer and get in the zone for an hour or two of just brainstorming topics. I take a blank document and just write ideas down. No self-judgment. Then, I take the time to go back through them afterward and narrow down to those I want to do some SEO research on and that would fill gaps based on what I've published previously.”


  1. Melissa Harrison, CEO at Allee Creative, a content marketing agency, says that they brainstorm new content ideas monthly. She goes on to say that, “We use a combination of Google Analytics, top performing posts, keywords we want to be found for, frequent questions or topics our clients ask about, etc. [...] Then, we use our established content categories to ensure we’re keeping true to the type of content/posts we want to write and alternate through them so that we don’t publish posts unevenly in particular topics.”
  2. Do keyword research. As you plan your blog content, keep in mind the specific keywords and intents that are likely to convert readers into customers, and use that research to inform your blog posts.



  1. Hitesh Sahni is a content strategy consultant, and the Editor and Founder of Smemark, an upscale content marketing studio that helps brands and agencies in multiple niches accelerate growth with superior, scalable content. “Our go-to strategies for content ideas are keyword research and interviewing customers or customer-facing staff,” he says. “Both of these help us get an accurate assessment of the most pressing issues we should address with our content. Frequency of such brainstorming sessions depends on how many ideas we get in each session.”
  2. Document all content ideas. As you brainstorm new content ideas and strategize about which ones make the most sense to write, jot down all ideas, either using a pen and paper or a note-taking tool.
  3. Consider the types of content you plan to produce. Ask yourself who you will target with buyer personas, and which specific value propositions (of your product or service) you want to deliver to your reader. Also consider which stage — whether top, middle, or bottom funnel of a customer journey — your readers are at in order to determine the most appropriate content to create.
  4. Schedule topics and posts in the calendar. Document when you want to publish your content and identify the optimal publishing times for different content channels.As Kris Hughes notes, “What matters most is consistency and determining what that consistency means to you. For someone who's starting out and doesn't yet have a heavy client workload, it may be a few posts a week. For someone who's juggling several clients, it may be one per week on a personal project and one per week for a client. It's not an easy question to answer without context. It's truly a personal situation. But what matters most is to set a goal you can reach with consistency to build momentum for yourself or satisfy the expectations of your clients.”


  1. Color-code your content types. For an easy, at-a-glance look at the different audiences that your content is targeting, choose specific colors for each audience, and note that in a legend within your calendar.
  2. Add content themes and important business dates. Within your calendar, make sure you note any wide-ranging content themes or key dates, such as holidays, peak business seasons, and key industry dates, including product launches, webinars, or in-person events.
  3. Designate one person who is in charge of the calendar. Typically, this person is the owner of the blog and has a content-related background. This person is also responsible for delegating tasks, including the following:
    • Who will manage the calendar?
    • Who will have access to the calendar?
    • What will be included in the calendar?
    • How often will the calendar be updated?
  4. Stick to your schedule. Schedule when posts will go live using a content management platform, which will help you automatically schedule and post content, alert you when content is past due, and send reminders when scheduled publish dates are approaching.
  5. Maintain and update the calendar on a regular basis. Hold regular meetings to address any roadblocks or delays, update the calendar as posts go live or are archived, and make sure the designated point person, identified above, is kept in the loop when changes are made to the calendar.

How to Create a Content Calendar for Your Blog Using a Template

Sometimes, the best way to get started with your blog content calendar is to download a simple template. At his organization, Sahni says that his team usually leverages “a simple Google Sheet to create and use content calendars for clients, as well as my own business.”


To get you up and running quickly, download this free blogging editorial calendar template to help you plan and execute on your content. Follow the steps below to set up your calendar in Google Sheets:

Make a Copy of the Template

  1. Click on the template link to open the template in Google Sheets.

2. Make a copy of the template by clicking File from the top navigation bar and selecting Make a Copy.


3. Rename your template, select a folder where you would like to house your template, and click OK. Your copied template will open in a new window.


Remove the Top Image

  1. Next, you’ll want to remove the image at the top of the template. To do so, select the image and click Delete on your keyboard.
  2. Then, right-click on the first cell and select Delete row. This will remove the now-blank row from your template.

Enter Information on Blog Editorial Overview Tab

  • Enter big-picture details like dates, blog post topics, event/content, and additional notes for each month by clicking within the cell and typing in your information.

Enter Information on Blog Editorial Calendar Tab

  • Navigate to the Blog Editorial Calendar tab in your sheet by clicking on the appropriate tab at the bottom of your sheet.

Enter all blog-related details, such as blog post dates, titles, subjects, authors, calls to action (CTA), and more. 


Enter Information on Blog Post Brainstorming Tab

  • Navigate to the Blog Post Brainstorming tab in your sheet by clicking on the appropriate tab at the bottom of your sheet.

Within this tab, enter all brainstorming details for each blog post idea, such as blog post subject, potential title, proposed-by details, potential writer, target publish date, and any additional notes. 


Enter Information on Blog Post Archive Tab

  • Navigate to the Blog Post Archive tab in your sheet by clicking on the appropriate tab at the bottom of your sheet.

Within this tab, enter any tracking details for your blog posts, publish date, blog post titles, links, and any performance metrics, such as clicks, likes, comments, and shares.


Blog Content Calendar Example


Blog Content Calendar Example

Here you’ll find an example of a blog content calendar with details, such as post title, writer, publish date, CTAs, and more. Use this example as a model for your own blog content calendar so you’re set up for success from the start.

What’s in a Blog Business Content Calendar?

blog business content calendar contains specific components including blog topics, category of content, call to action, marketing channels, and social messaging.

In addition to these core components, you can include many other things in your blog business content calendar, such as the following:

  • Assigned writers
  • Content type (SEO, evergreen, promotional, video, audio, etc.)
  • Suggested headline
  • Due dates
  • Titles and topics
  • Target keywords
  • Word count
  • Image(s) and image source
  • Additional resources (if applicable)
  • Status of content (in progress, written, edited, approved, published)
  • Additional assets, such as templates and links to SME websites
  • Publish dates


Tips for Creating a Blog Content Calendar

As you create your blog content calendar, follow the following best practices to ensure you’re crafting the most effective way to plan, track, and manage your blog content.

  • Define the specific goals of your blog. Ask yourself the following questions: What are my key performance goals? What metrics will I use to assess my content (i.e. traffic, likes, comments, shares, conversions to trial)? 
  • Schedule a monthly meeting with cross-functional teams. Doing so ensures that you are in the loop on all key company-related goals and can create content based on these important dates and business milestones. 
  • Add all known dates to your calendar immediately, such as company events, holidays, and product launches. This way, you can write content for these specific dates and events and can plan additional content around them. 
  • Determine how many blog posts you want to produce. Identify your daily, weekly, and monthly blog goals and determine the cadence with which you want to post new blogs.
  • Create or download a blog content calendar template. Doing so will help you get started faster by providing a framework for your calendar that you can fill in with your blog content, publishing dates, writers, and other key details.
  • Determine any existing content you can repurpose. You may already have existing content that you can update to fit the needs of your blog, which will save you time and resources by not having to create brand-new content. Complete a quick content audit to see what you already have and how you can repurpose the content that already exists.

Sahni offers a reminder: “Implementation and execution are more important in the beginning than having a fancy calendar. First make sure you have the budget, people, and resources to create content according to the schedule you set forth in your content calendar.”

When asked his main tips for people trying to create or maintain a blog content calendar, Hughes says, “Everyone's methods are different. Some people are old school and may prefer to use paper calendars, planners, or color-coded notebooks. Others will use cloud-based calendars to schedule everything out and stay on track. Do what works for you. Don't try to force the square peg into a round hole. Stick with whatever's easy for you to adopt, and stick with it over time, because consistently using a calendar is the best way to make it an impactful part of your workflow.”

Benefits of a Blog Content Calendar

A blog content calendar can help you be more organized and productive when it comes to brainstorming, writing, editing, and publishing blog posts. Additionally, the benefits of a blog content calendar include the following:

  • Creates a central source of truth for all blog-related details and content plans, such as post ideas and publish dates, which you can then share with a greater, cross-functional team for better insight into your direction
  • Shows what you’re writing about at a quick, high-level glance
  • Helps you stay consistent regarding how often you post and what you post about
  • Keeps you organized by laying out a content plan over a specific period of time
  • Holds you and your team accountable for pre-determined deadlines and assigned posts, which can help you hit your deadlines more easily
  • Ensures that everyone is on the same page regarding the status of each piece of content you generate
  • Maintains alignment between your content strategy and the company’s overall business strategy or marketing goals
  • Helps you audit the content you already have and identify any gaps so you can optimize your strategy

Hughes chimes in on the importance of a blog content calendar at his company: “I use blog content calendars to keep myself organized and think about time blocking. I'm an aggressive time blocker, so having a calendar within easy access helps me plan for the work I need to get done each day to meet my submission deadlines — and where I can take days away from writing to work on other non-content projects. It's an essential part of the tool stack for anyone who's serious about freelancing or content marketing.”

How Using a Content Calendar Can Help You Build Your Blog

A content calendar helps you better organize and plan your content so you can see what’s in the writing pipeline at a glance. The calendar allows you to hone in on a content marketing strategy and think strategically about new blog posts.

Additionally, a content calendar can help you do the following:

  • Maintain Consistency: By helping you plan out your content in advance and determine your blog post cadence, you can post consistent, well-thought-out content. Sahni says that at his organization, “We consider how much effort each piece of content would require, how much content the competitors are churning out, and how many content creators and editors we can allocate for the project. Based on this information, we decide on a reasonable schedule.”
  • Meet Deadlines: Everyone has a view into the publishing schedule and knows what’s expected of them in order to hit publishing dates.
  • See What Everyone Else on the Team Is Working On: The calendar gives everyone a clear view into who is assigned to what article.
  • Realize ROI: You have a clear view of what content you’re producing and on what cadence, which enables you to trace back your ROI by looking at key metrics, such as conversion from blog posts or traffic to your website. 
  • Create a Seamless Process to Manage Your Calendar and Upcoming Posts: You can easily achieve this by using a content management tool that allows you to plan, track, and manage your content; alert you of upcoming deadlines; and notify assigned writers when new content is added to the calendar. 

Sahni, who uses blog content calendars regularly, says, “I personally use a content calendar as a plan for content to be published in the coming months, as well as an inventory of content we have published so far.”

Blog Calendar Tools

Many tools on the market today can help you build a calendar that maps out your blog content. Some people prefer using older methods, like a spreadsheet, while others rely on a more comprehensive tool, like a calendar or project management app.

We asked experts and rounded up the most common tools that content writers and project managers use to help them manage their blog content, as well as the pros and cons of each tool.

ToolTool DescriptionProsCons
Google Sheets:An online spreadsheet tool that enables you to share and collaborate on content with an unlimited number of team members
  • Offers real-time visibility into work
  • Allows for an unlimited number of viewers and editors
  • Inexpensive
  • Accessible on most devices, including mobile
  • Requires users to manually create a calendar using the tool
CoSchedule:A work management tool for marketers that helps you view, schedule, and share your marketing calendar with others
  • Provides an at-a-glance view of content in a calendar view
  • Can schedule content across multiple platforms
  • Provides SEO tips
  • Expensive 
  • Complex product with steep learning curve
HubSpot:A customer relationship management tool that helps you manage your marketing, sales, and customer service content on one platform
  • All-in-one platform for marketing, sales, and customer support 
  • Intuitive and easy to use
  • Expensive
  • Templates are hard to modify for your specific use case
Notion:An all-in-one workspace that helps you do everything from track your content and organize your notes to plan your projects and see product launches through to the end
  • Calendar view with project and task management capabilities
  • Notes and document management 
  • All users can add and edit content
  • Time intensive to set up
  • Search and navigation tools are hard to use 
  • Persistent formatting issues
WordPress:A content publishing tool that gives you a high-level overview of your content calendar and enables you to edit and move content right within the tool
  • Easy to schedule blog posts 
  • Intuitive drag-and-drop interface 
  • Relatively inexpensive
  • Hard to manage permission settings
GatherContent:A content operations platform that helps you organize your content in less time and at scale with powerful collaboration and sharing features
  • Specifically designed for content marketers and project managers
  • Cloud file storage 
  • Strong editing and task tracking capabilities
  • Expensive

Hughes, who uses the tool Notion to manage his content, says, “I think you can do everything that needs to be done with a tool like Notion and a solid project management tool with Kanban functionality like Smartsheet. There's no reason to break the bank on an expensive tool unless that's something you want to do. Keep it simple and cheap.”

Questions to Ask Before Picking a Blog Calendar Tool

As you consider which tool to implement to help you better manage your content, ask yourself the following questions:

  • Does the tool support multiple editors and viewers?
  • Does it work on different types of computers (Mac or PC)?
  • Who is able to manage and grant permissions?
  • Does it include general support?
  • Does it include all of the necessary features, like a calendar view and workflow automation?

B2B vs. B2C Content Strategy

While both B2B and B2C content strategies are similar, understanding how to deliver value to each audience is crucial to getting the engagement and financial returns you seek. Here are the main differences between the two content strategies: 


Anat Baron, longtime marketing expert and marketing keynote speaker, weighs in on the differences between B2B and B2C blogging. 

Business Goals

  • B2B: The ultimate business goal for most B2B content strategies is to drive ROI by measuring the tangible data that comes from a content campaign, like conversion rate and number of paying customers.
  • B2C: Usually with B2C content strategy, the focus is on creating or building brand awareness and developing two-way customer engagement, rather than strictly ROI. B2C businesses want to find and engage their customers, target their needs and wants, and develop ongoing relationships.  

Target Audience

  • B2B: The target audience for most B2B content strategies are those business customers that could benefit from using or buying the business’s product or service. These are not general consumers, so they are easier to target. You can identify them as potential customers and deliver content to the specific platforms they frequent.
  • B2C: The target audience for most B2C content strategies can vary widely, which means that a B2C company might be trying to target many different personas with different types of content on different types of platforms or channels. B2C content strategy should differentiate among and target specific types of content at existing customers, potential customers, and lapsed customers.

Here’s a helpful visual that can help you determine what kind of content to create for audiences at different stages of the sales funnel.


Customer Relationships and Loyalty

  • B2B: The right content strategy can lead to the development of personal connections between a B2B organization and its prospective customers. Since the objective is to drive long-term business, the content strategy should be used as a way to put potential customers in touch with the company’s sales team. 
  • B2C: In the past, B2C companies usually involved a transactional relationship, but today’s consumer-facing brands are increasingly interested in forging relationships with their customers. They want to engage with customers (mostly through social media) who can be advocates and influencers and help spread both their content and brand message. The future will see more focus on creating opportunities for two-way engagement through existing and new platforms. Today’s innovative platforms, like TikTok and Clubhouse, will likely usher in new channels for reaching an audience.

https://tinyurl.com/3mddy66u

среда, 28 мая 2025 г.

Seth Godin. This is marketing

 


How can you use marketing to spread your ideas and make the impact you seek? Marketing has more reach and more than ever before. Learn about how empathy and service lead to effective marketing today.

Synopsis

How can you use marketing to spread your ideas and make the impact you seek? The fact is that marketing has changed—it has more reach and more speed than ever before. And, it is no longer synonymous with advertising, something that was done to the customer, rather than for them.

This is Marketing shows how, in today's world, effective marketing must rely on empathy and service. You have to understand your customers' worldview and desires, build tensions, and create ideas that spread. Above all, you must target the smallest viable audience for your message and craft a story that resonates with the listener.

Top 20 insights

  1. Marketing has changed: it is no longer the same thing as advertising, something that was done to the customer, rather than for them. Effective marketing now relies on empathy and service.
  2. There are five steps to marketing: invent, build, story, spread the word, and show up.
  3. Your goal is the change you seek to make in the world. Your strategy is the long-lasting way you're investing in reaching that goal. Your tactics are the many, many steps you take on behalf of your strategy.
  4. Your story has to resonate with the listener—tell them something they are waiting to hear and are open to believing.
  5. Your brand is the promise you are making to your customer. Your logo is the Post-it reminder of the brand promise.
  6. You can't be seen until you learn to see. This includes being aware of the worldview of the customer—is it the horizontal view of affiliation or the vertical view of dominion?
  7. Look for the smallest viable number of people you need to influence to make it worth the effort. These are the people who want what you're offering and are open to hearing your message. Focus on what they believe and what they want.
  8. Claim your corner of the map, the far edge where people really want what you have to offer. Don't aim for the popular center of the map; it's already too crowded. Instead, build a true story where you are the clear and obvious choice.
  9. You are not selling stuff, you are selling connections, feelings, and status. This means you have to figure out what people want.
  10. Who is the exclusive cohort you are trying to reach? Think like the Grateful Dead: appeal to a relatively small audience, rely on fans to spread the word, and stake out your one corner of the map.
  11. Marketing is the act of making change happen.
  12. You can't change everyone, so ask, "Who is it for?" to focus your actions.
  13. The internet is a key part of marketing today. It feels like a vast, free playground; in reality, it's both the largest medium and the smallest one, made up of a billion tiny whispers.
  14. Use the three-step narrative for action developed by Marshall Ganz to lead your tribe: the story of self, the story of us, and the story of now.
  15. The best way to earn trust is through action. You need to be trusted by your smallest viable market, to be famous to them, and to show up for them.
  16. Market to an individual such as your boss the same way as you market to the world: see the status roles; decode dominion versus affiliation and use trust to earn enrollment.
  17. "Cheap" is another way to say "scared." If you're the cheapest, you're not promising change, you're just promising the same but for less. Low price is the last refuge of the marketer who has run out of ideas.
  18. You will serve many people, but you will profit from only a few so seek out and delight the few; start by focusing on the neophiliacs, those who embrace change and who have a problem you can solve right now.
  19. Use the right symbol for your audience—this is especially important today, when people scan instead of study—and if you need to, have the guts to invent new ones.
  20. People don't want the thing you have made—they want what it will do for them and how it will make them feel.

Summary

To market effectively in today's world you must target the smallest viable number of people and tell a story that matches their dreams and narrative. Realize that you are not really selling stuff or a service, you are selling dreams, connections, and status. Some people want to change their status, others to protect it; some are motivated by the horizontal view of affiliation and others by the vertical view of dominion. Use the right symbols for your audience. Don't sell yourself cheap; set your price bearing in mind the promise you are making and the expectations of your smallest viable market. Build trust and show up consistently as you organize your tribe.

Marketing today

Marketing is all around us; we take it for granted. At the same time, marketing has more reach, with more speed, than it has ever had before. So, what are you going to do with that impact?

The fact is that even your best, most generous and insightful work will need help to find the people it is meant to serve. How can you spread your ideas, make the impact you seek, and improve the culture?

Marketing has changed, but our understanding of how we are supposed to do it has not kept up. It is no longer the same thing as advertising; something that was done to the customer, rather than for them. Rather, effective marketing now relies on empathy and service. It involves very little in the way of shouting, hustling, or coercion; which means you now have to understand your customers' worldview and desires, build tensions, and create ideas that spread.

Your story has to resonate with the listener—tell them something they are waiting to hear and are open to believing. To tell your story, you need to see how humans dream, decide, and act; and you have to help them to become better versions of themselves. Ultimately, you're trying to connect—not transform someone, but dance with them.

Five steps

Here are the five steps to marketing effectively in today's world:

  1. Invent: Invent a thing worth making, with a story worth telling, and a contribution worth talking about.
  2. Build: Design and build your invention in such a way that a few people—your smallest viable market—will really benefit from it.
  3. Story: Tell a story that matches the dreams and narrative of that small market of people.
  4. Spread the word: This is the step where people get excited about your invention.
  5. Show up: Day after day, year after year, show up—regularly and consistently organize and build confidence in the change you seek to make.

Don't sell the drill bit

Theodore Levitt, a Harvard marketing professor, famously said, "People don't want to buy a quarter-inch drill bit. They want a quarter-inch hole." But we can take this further: someone wants the hole so they can put a shelf on the wall; which lets them keep their stuff tidy and on display; and, they want to feel good about doing it themselves.

In other words: "People don't want to buy a quarter-inch drill bit. They want to feel safe and respected." They don't want the thing you have made, they want what it will do for them and how it will make them feel.

The smallest viable market

Start your marketing by asking yourself what change you are trying to make happen. Focus on something specific and attainable. You can't change everyone, so think about changing a specific group of people. Choose your group based on their worldviews, what they dream of, believe, and want (psychographics), and not based on what they look like (demographics).

Now, consider what is the smallest viable number of people you would need to influence to make it worth the effort. These are the people who want what you're offering and are open to hearing your message. What do they believe? What do they want? Claim your corner of the map, the far edge where people really want what you have to offer. Don't aim for the popular center of the map; it's already too crowded. Instead, build a true story where you are the clear and obvious choice.

You are not selling stuff, you are selling connections, feelings, and status. So, you have to figure out what people want—this is not that simple, as everyone wants different things. Start with the core basket of dreams and desires, the shared vocabulary of all humans—things like affection, community, health, reliability, respect, and peace of mind. Somewhere in this core basket are the feelings you want to evoke in your smallest viable market.

The Grateful Dead

The Grateful Dead grossed millions in revenues yet only had one top 40 Billboard hit. How? They appealed to a relatively small audience, they relied on fans to spread the word, and they staked out one corner of the map—live concerts with long jams for the fans, rather than polished records with short hits for the radio. They gave the fans plenty to talk about, creating a family of insiders.

They did all this thanks to three things: talent, patience, and the guts to be quirky.

People like us

Marketers recognize the importance of the phrase, "People like us do things like this." Marketers also recognize that to make change, they need to normalize new behaviors. To figure out how to do this, the marketer's first job is to define who is "us." Who is the exclusive cohort of people, the group of fans, you are trying to reach?

Tension and affiliation

Effective marketers have the courage to create tension. This is not the same thing as creating fear; tension is something that leads to change. It means interrupting a pattern, getting people to think about something new or different, to embrace a new educational experience.

Status

The desire to change our status, or to protect it, drives almost everything we do. For the smart marketer, this means recognizing that some people are hungry for a change in status while others are desperate to maintain the status that they have.

Status is not the same thing as wealth. It is relative, always in the eye of the beholder, and it is learned. As a marketer you have to be very careful about evoking status. How are the people you seek to serve perceived by their chosen community and what do they see when they look in the mirror? How do they maintain, or try to change, that status?

Affiliation and dominion

Affiliation and dominion are different ways to think about status. Someone who cares about affiliation focuses on who knows them, who trusts them, and where they stand within the tribe. Someone who cares about dominion focuses on what is theirs (not yours), who has more power, and what they themselves do. Modern, urban society—the world of the internet, arts, and innovation—is built primarily on affiliation. It admires the network effect.

The effective marketer must be aware of the worldview of the customer—is it the horizontal view of affiliation or the vertical view of dominion?

Reaching the right people

While you will serve many people, you will profit from only a few. This means that you need to seek out and delight the few.

Symbols

Not everyone sees a symbol the same way; the smart marketer has to use the right symbol for the audience and has to have the guts to invent new ones. This is especially important today, when people scan instead of study. Semiotics—the flags, symbols, and shorthand that you use to tell your story—really matter. And, when you're targeting the smallest viable market, you can pick the symbol that will really work for those people.

Remember that it's OK to hire a professional, someone who can design a website, logo, or brand image that other people will like. No-one cares who created the symbol, only that it works.

Remember, too, that your brand is not your logo. Rather, "brand" is a shorthand for the customer's expectations—what promise do they think you're making? That promise is your brand. The logo is the Post-it reminder of the brand promise.

Finally, remember that it's OK to treat different people differently. Some people want the thrill of the new; others just want to fit in and make the boss happy. Some want a chance to make things better; others just want to win.

Most people like what they have; but there's a small percentage who actively seek out the new and the different—the neophiliacs—and another small percentage who will defend the status quo no matter what. This last group are not your target; forget them. And, you don't have the time or money to target the majority, who are mostly satisfied. Instead, start by focusing on the neophiliacs, the people with a problem that you can solve right now.

Strategy and tactics

Your goal is the change you seek to make in the world. Your strategy is the long-lasting way you're investing in reaching that goal. Your tactics are the many, many steps you take on behalf of your strategy. Change your tactics the minute you decide they are not helping you to achieve your strategy.

Finding the right advertising strategy can be difficult. This doesn't mean you shouldn't try, just be aware of what you are doing and why. Brand marketing—like putting a billboard at the side of the road for Absolut vodka—has been used for generations. It has its place, but you need to be patient as you can't really measure its effectiveness. Direct marketing, like creating a Facebook ad, is different. It's easy to get the word out online—you can reach people quickly, you can target those people more precisely than with any other medium, and you can measure everything. The internet is a key part of marketing today. It feels like a vast, free playground, and it's certainly the largest medium; but it's also the smallest one, made up of a billion tiny whispers.

How much?

Marketing changes your pricing and pricing changes your marketing. The price is both a signal and the engine for your project's growth. So, how do you set the 'right' price?

"Cheap" is another way to say "scared." If you're the cheapest, you're not promising change, you're just promising the same but for less. Low price is the last refuge of the marketer who has run out of ideas. Similarly, cutting your price will make you seem less trustworthy, and the smart marketer knows that he or she needs to be trusted. However, "free" is worth considering as a way to spread an idea quickly, to share your vision and ideas, to build connections.

Above all, set your price bearing in mind the promise you are making and the expectations of your smallest viable market.

Permission and trust

Permission marketing treats people with respect in order to get their attention. It requires humility and patience on the part of the marketer. Winning the permission of your customers doesn't have to be formal, but it does have to be obvious. Subscriptions are an overt act of permission. Once you have permission, you can educate; take your time and tell a story.

How do you get permission in the first place? Intentionally create a product or service that people decide is worth talking about. Don't resort to the shortcut of stunts—those come from a place of selfishness.

Building trust

The trusted marketer earns enrollment. And, in a world that scans and gossips instead of reads and researches, the best way to earn trust is through action. We remember what you did long after we forget what you said.

Remember your smallest viable market? You need to be trusted by them, to be famous to them, and to show up for them. Use public relations to tell your story to the right people, in the right way, and build that trust.

Visualize a funnel: on their way through, people change from strangers to friends to customers to loyal customers. The smart marketer puts the effort into improving that funnel. Prime the pump with ads aimed at neophiliacs, the people who are looking to find you. Build trust with frequency and generate word of mouth. Give them a reason to want to tell their friends about you.

A powerful example of this funnel at work is the story of Facebook. Some people signed up because "this looks interesting;" more joined because "this can help me;" and finally almost everyone joined because "I'm the last person on earth who's not doing this!" You don't have to set out to create something global, however, just an effective and trusted funnel for your particular 'local' market.

Organize your tribe

If you're lucky, there's a tribe out there that will listen to you; you don't own them, and they would probably survive if you went away, but you can still organize and lead them so that they would miss you if you left. The best marketers are farmers, not hunters. They plant, tend, plow, fertilize, weed—and repeat.

Harvard professor Marshall Ganz has a simple three-step narrative for action for leading your tribe: the story of self, the story of us, and the story of now.

  • The story of self: This is the story that gives you standing, you chance to explain that you are people like us.
  • The story of us: This is the story of the tribe; it explains why your story of self is relevant to us and how we will benefit when we are part of the tribe.
  • The story of now: This is the pivotal point, when you enlist the tribe on your journey.

Get the boss to say yes

Marketing to a person is in many ways the same as marketing to the world. If you go in with what you want and a false sense of urgency, or if you go in asking for authority without offering responsibility, you will probably not be able to change her mind.

Instead, change the process by seeing the status roles; decoding dominion versus affiliation; and using trust to earn enrollment.

https://tinyurl.com/2872dc67