Показаны сообщения с ярлыком style of management. Показать все сообщения
Показаны сообщения с ярлыком style of management. Показать все сообщения

понедельник, 8 мая 2023 г.

Leadership styles around the world

 



❶ British managers are diplomatic, casual, helpful, willing to compromise, and seeking to be fair, though they can be ruthless when necessary. Unfortunately, their adherence to tradition can result in a failure to comprehend differing values in others.

❷ American managers are assertive, aggressive, goal and action oriented, confident, vigorous, optimistic, and ready for change. They are capable of teamwork and corporate spirit, but they value individual freedom and their first interest is furthering their own career.

❸ French managers tend to be autocratic and paternalistic, with an impressive grasp of the many issues facing their company. Opinions of experienced middle managers and technical staff may be dismissed.

❹ Swedish management is decentralized and democratic. The rationale is that better informed employees are more motivated and perform better. The drawback is that decisions can be delayed.

❺ German managers strive to create a perfect system. There is a clear chain of command in each department and information and instructions are passed down from the top. Nonetheless, considerable value is placed on consensus.

❻ East Asian countries tend to have a Confucian hierarchy, where the group is sacred and leaders are seen as benevolent.

❼ In Latin and Arab countries, authority is concentrated in the chief executive, and family relations are very important, with ubiquitous nepotism.

Different cultures can have radically different leadership styles, and international organizations would do well to understand them.

From "When Cultures Collide" book, by Richard D. Lewis (4th edition).


вторник, 18 апреля 2023 г.

3 Styles of Small Business Owners

 

Christina Suter

I was sitting in a meeting one day talking about parenting styles and I realized that the topic was applicable for small businesses. Different types of managing styles are a lot like different parenting styles. The three styles they talked about, that want to talk about in terms of business are:

1 Love and Connection: Knowing what motivates your employees and ensuring that they have a sense of connection to you. We know these types of small business owners, and people who choose this style generally have a lack of discipline. They feel that if they’re loving and connected enough, provide enough days off, enough pay, recognize birthdays and anniversaries, then their employees will give them what they need. Sometimes it works and sometimes employees still walk away. Sometimes people take advantage of you or they are turning into being a needy and whiny person who is manipulating you to see what they can get away with.

2 Discipline & Punishment: Employees who show up on time, leave on time, do exactly what’s asked of them and they do so because you ask them to. They behave because you ask them to behave and the advantage of that is that the work gets done and things run like a well-oiled machine. The downside to that is that people don’t feel they have a personal investment in their work. There is no pride in their work because there’s no personal pride and they may also become a whiny employee who whines when they aren’t told exactly what to do. They may feel that you didn’t set them up for success because you didn’t give them every detail. This can lead to micromanaging and that’s not a position you want to find yourself in.

3 Avoidance & Neglect, which I like to call the overwhelmed owner. Their discipline style is inconsistent, they lack follow-through, and they avoid when they don’t know what to do. This style of management makes employees hyper compensate and take over everything, or employees who will be too relaxed. This is a common style for small business owners because of how much is on our plates at any given moment.

You may be one or more of these but once you recognize what your style is as a default. Are you avoiding being a particular style? Because if so, that might be leaving a void in the way you manage. Lift your head and connect with the business and the people you employee; you created the business because you had a plan and vision. Therefore, it’s vital that you take an active role in ensuring that the vision is stewarded into growth.

https://cutt.ly/R79CljG

суббота, 2 января 2021 г.

Self-Disrupt or Be Disrupted

 With uncommon qualities and characteristics, these future-ready leaders will drive organizations to adapt, collaborate, and excel in disruptive times.

To ensure organizations succeed in a rapidly changing business world in the years ahead, a new kind of future-ready leader must take priority. Current models of leadership go some way to answering this, but research by the Korn Ferry Institute reveals the ideal leader for tomorrow’s disruptive business environment: The Self-Disruptive Leader.

This new model of high-performing leader incorporates and builds on existing concepts of agile, digital, and inclusive leadership, but also highlights the importance of leaders who are experts in the creation of opportunity and the capitalization of the flow of knowledge. In this model, the new source of competitive advantage is a leader who can connect resources and people adeptly to build an innovation ecosystem. This enables them to bring robust ideas to market at a rapid pace and, crucially, to adapt quickly to change by disrupting themselves again and again.


ABOUT
THIS STUDY

This study reveals the skills that leaders will need in the future of business—and in today’s increasingly disruptive environment. We uncover how many leaders are performing highly in these areas and where there is a pressing need for improvement. By analyzing the leadership profiles of 150,000 leaders from the Korn Ferry Institute’s proprietary data, the study underlines the five key qualities of effective, future-focused leadership—qualities which correlate with a country’s ability to innovate and which correlate with a company’s likelihood of being an acclaimed brand. It also reveals how well leaders in 18 key global markets are performing in each dimension, and where improvement is urgently needed.

Additionally, the study uses opinion research from 795 investors and analysts to model the gap between the current supply of these high-performance behaviors and the market’s demand for them, to reveal just how wide leadership skills shortages are globally and by market.


FUTURE PROOF
YOURSELF

Leaders of the future will need to retain a self-disruptive outlook as a central feature of their leadership style to prosper.


WHY
ADAPT?

With 67% of investors insisting that the current leadership pool is not fit for the future, it’s no surprise then that investor confidence in current leadership styles and organizations is wavering. Organizations could be faced with a double bind if they fail to develop self-disruptive behaviors. Not only will they be less able to adapt to the changing business environment, they may face a penalty from those who evaluate their businesses.


FOR LEADERS
TO SUCCEED IN THE
FUTURE OF WORK,
THEY MUST ADAPT:

Anticipate:
Demonstrate contextual intelligence to make quick judgments and create opportunities; focus on the societal needs that the organization wants to serve; provide a direction to unify collective efforts even among disoriented environments.
Drive:
Energize people by fostering a sense of purpose; manage the mental and physical energy of themselves and others; nurture a positive environment to keep people hopeful, optimistic, and intrinsically motivated.
Accelerate:
Manage the flow of knowledge to produce constant innovation and desired business outcomes; use agile processes, quick prototyping, and iterative approaches to rapidly implement and commercialize ideas.
Partner:
Connect and form partnerships across increasingly permeable functional and organizational boundaries; enable the exchange of ideas; combine complementary capabilities to enable high performance.
Trust:
Form a new relationship between the organization and the individual that centers on mutual growth; integrate diverse perspectives and values; help individuals to uncover their sense of purpose and facilitate them in providing their maximum contribution.


LEADERS NEED TO
CLOSE THE GAP

Each of the five dimensions qualify as the top priority for leadership development in at least one economy, according to the gap between the ADAPT qualities leaders possess and the qualities investors demand.


ANTICIPATE
Bringing clarity in times of volatility and ambiguity. These are leaders who are not going to wait for luck to find them. They are motivated by challenge and obstacles—all they see is opportunity!

DRIVE
Energizing people who are change-weary, and yet must re-skill themselves for an uncertain future. They also nurture positivity and hope, through optimism, to foster a sense of renewal.

ACCELERATE
Leading by managing the flow of knowledge using principles of design thinking and Lean, but letting go—doing it without the need for control.

PARTNER
Collaborating without sole ownership of the issue, leading a distributed, non-hierarchical organization—interdependencies are voluntary and transitory.

TRUST
Bringing people together with a tremendous amount of diversity, secure their commitment, and recognize they have their own purpose, ambitions, and self-expression.

DO YOU HAVE WHAT
IT TAKES TO BECOME A
SELF-DISRUPTIVE
LEADER?

Becoming a Self-Disruptive Leader is not subject to the development or enhancement of a set of skills. It’s a mindset and the ability to constantly challenge your own beliefs and assumptions. Your mindset helps you organize your belief system and sets the course for behaviors and actions. We believe that the future of work demands a new mindset and a new course of behaviors and actions, and only those leaders who have the courage to challenge themselves have a chance to effectively lead their organizations into the future.

This short quiz has been designed to introduce the concepts of the Self-Disruptive Leader and generate initial curiosity about yourself. It doesn’t intend to be a substitute for psychometric assessment. If you are interested in getting more reliable results and receiving feedback, please contact credible resources for professional services.


CULTIVATING
AN INVALUABLE
TALENT

The pursuit of Self-Disruptive Leaders will mean seeking them out in unusual places, and it is crucial that talented people are not blocked because they do not fit traditional training or personality criteria. As a group, tomorrow’s leaders will look and act differently to current directors and C-suite executives. They will have attended a variety of schools and come from a range of different places, and many will have risen to the top through non-traditional paths. Diversity and inclusion will become more imperative than ever, and talent assessment—with true insight, objectivity, and value—will be vital.

To tackle this complex and multilateral issue, organizations need to think about talent as a system—including recruitment, compensation, training, development, and succession planning. These functions and programs may need a full revamp to ensure that organizations widen and maintain a flow of diverse talent, especially of hard-to-find Self-Disruptive Leaders.

THE
FINAL WORD

To create opportunities in an ever-fluctuating world, organizations need Self-Disruptive Leaders—people who are engines of change, but also generate it from within, at the pace of their business. Traditional training routes aren’t equipped to solve the leadership crisis, often producing outmoded mindsets that can’t keep up with the rate of change. Instead, a revolution in how companies develop leaders is vital for closing the leadership pipeline gap.

To capitalize on an increasingly disruptive world, companies must accelerate their identification, recruitment, retention, development, and promotion of leaders with self-disruptive potential at all levels of the business. Organizations must develop a culture that empowers everyone within them to challenge their own thinking and disrupt themselves. This final point underpins the solution to the leadership crisis. Leadership can no longer be isolated and inscrutable: by cascading ADAPT proficiencies throughout the organization, companies will develop a self-perpetuating ecosystem of leaders, ready for whatever the future of work brings.



https://bit.ly/351b7Bi

суббота, 30 мая 2020 г.

The 4 Kanban principles: A visual guide


We have developed this visual guide to help you understand how Kanban method works and whether it will be useful for your organisation. Kanban is such a flexible agile method that it can be used on all types of work and different types of projects, as long as the 4 principles are followed.
Kanban is discussed on many agile courses, including Agile Project Management (AgilePM) courses.

What is Kanban?

Developed by Toyota

Kanban is a highly visual work management method, developed in Japan in the late 1940’s by Toyota engineers. The word Kanban roughly translates in Japanese as “visual card”.

Limiting waste

By displaying cards on a board, a team can easily display a workflow to everybody involved in the team. The fundamental benefit of working in this way is that any disruptions to workflow are easily identified, and team members can collaborate to rectify issues before they get out of control.
The approach also limits the amount of work in progress, thereby minimising any build-up of tasks which wastes time and money.

Pulling work

Kanban is based on a pull rather than a push system. This means that team members only start work when they have capacity, rather than work being pushed to them with the potential of getting piled up. Kanban can be a valuable tool when managing projects that require deliverables frequently and is also a popular choice for software development teams.
The graphic below was created to help you get a basic understanding of the 4 principles of Kanban. If you like it, please show your appreciation by linking back to this page.

The 4 principles of Kanban

1. Visualize workflow

Visualize your work on a board with cards to represent user stories (work) in your product backlog (inventory). Use colours to represent the theme of your user stories. For a simple Kanban board, label one column “TO-DO” and another “DONE”. Label columns in between “TO-DO” and “DONE” to represent either the type of work or whoever is responsible for undertaking it. Split these columns into two and label “Doing” and “Done”. Place the cards into columns depending on their workflow status. Doing this enables the whole team to view work in progress, work that has been completed and work to be started next. As work gets completed, move your cards from left to right.
Top tip: Keep your column labels simple and intuitive.

2. Limit work in progress (WIP)

Set a limit on how much work can be in progress at one time in each column. In other words, how many cards can be in each column at a given time. This ensures that cards are moving smoothly across the board as and when the team are ready for them.

Do the top priority work first

Your “TO-DO” column should be filled with top priority work from your product backlog. When you have a space in your “TO-DO” column, you can fill it with another user story from your product backlog.
By setting work in progress limits (WIP limits), the entire team can quickly see if there is a blockage and collaborate to fix it. Setting WIP limits eliminates multi-tasking, which is the ultimate productivity killer.
Top tip: Teams can assist other teams when bottlenecks are identified, regardless of expertise.

3. Focus on flow

By now, your work should flow freely through the Kanban system. It might even feel very easy! Make sure that you keep a lookout for any interruptions in flow and use these as opportunities for improvement. Workflow should run smoothly and not stop and start. Choose some flow metrics to track and analyse them. Which ones you choose are entirely up to you, but here are some helpful examples:
  • Lead time - how long does it take for a card to move from “TO-DO” to “DONE”?
  • Cycle time - how long does it take for a card to move from “Doing” to “Done”?
  • Number of items not started - are you struggling with your workload?
  • Number of items that are WIP - are you staying within your WIP limits?
  • Blockage areas - do you see any areas where cards build up, causing a blockage in flow?
Top tip: Smooth flow = creating value

4. Continuous improvement

Remember that even after implementing Kanban, the work is never truly finished. Part of the Kanban method is to continuously improve your processes. Monitor your Kanban system and make improvements on an ongoing basis.

Conclusion

By following these 4 principles, you should have enough of an overview to get yourself started with a Kanban board and some cards to represent your user stories.
For some teams, Kanban may be all they need to effectively manage their day to day development. Kanban ensures that there is a seamless flow to your production line regardless of the type of work you do. However, you might like to use Kanban alongside a good Scrum framework, which will provide even more structure and organisational improvements.


суббота, 23 мая 2020 г.

18 Things Strong Businesses Do



Too many times CEOs and business leaders separate overarching principles of life from how they run their businesses. I don’t see it that way. The very same principles we use for personal development and parenting apply directly to how we approach our business lives and working with co-workers. Refer to the picture above that lists 18 things that strong people do. Let’s take that same list and apply it to business.

  • They reflect on progress
    • An essential part of any corporate culture is knowing where we came from and what got us here. We know that a part of employee engagement is having a strong belief in what we do and work for. It’s important for businesses to articulate a solid message and establish corporate culture. This also speaks to investing in excellent market knowledge and a deep insight into the business sectors you operate in.
  • They tolerate discomfort
    • Business is not for the faint of heart. It can be challenging to lead departments, divisions, and companies. You will never be liked or respected 100% of the time. Many times you will make unpopular decisions. As an effective business leader you will need to be able to tolerate immense levels of discomfort at certain times in your career.
  • They think productively
    • How do we know how a business thinks? We look at the internal process within it’s communication network. How do the leaders work together? Are they productive with each other or is there so much personal competition that no one trusts one another? Is everyone too afraid of the VP’s to ever really tell them the truth? That is not a productive environment. Can your internal processes tolerate the truth, healthy conflict, and innovation? If this is true about your company then it is well on it’s way to communicating productively.
  • They expend their mental energy wisely
    • Have solid discipline on what issues you choose to get involved in. All corporations have politics mixed with personal ambition. It can create some of the most challenging and competitive environments anyone can imagine. Successful navigation is based on picking your battles wisely. You will not be able to fix everything that is broken.
  • They evaluate their core beliefs
    • Business leaders need to be able to look at themselves in the mirror each morning and feel that their choices are leading the company in a positive direction. They have to have a set of core beliefs that consistently drive the choices they make on a daily basis. These are the small steps that will lead to the ultimate destination or goal.
  • They have staying power
    • These businesses have established effective brand loyalty and operate under efficient monetary policies. In many ways, this is the most desirable characteristic on the list. The ability to remain present and competitive in your market segment is the desire of every business.
  • They are prepared to work and succeed on their own merits
    • Is your company’s leadership accessible and known by the employees? Do they feel that you know them, or is there a sense that the executive team is untouchable and beyond reproach? I think the latter is often times seen as the old school paradigm. Businesses of the future will need to have leaders than can stand on their own merits and be good personal communicators as well as inspirational.
  • They enjoy their time alone
    • Is your business actively involved in developing its talent pool? Do you develop the potential leaders in your midst? Fostering growth and development within your company is one of the wisest investments you can make that pays dividends on multiple fronts. While boosting employee engagement, career development can also help identify tomorrow’s leaders by giving them opportunities to flex their muscle in relatively safe business scenarios.
  • They are willing to fail
    • We know that some of the most successful entrepreneurs are on the cutting edge of where the market is headed. This can be a very risky place to be, and just as many fail as succeed on any given day. Are you willing to fail? Is your business playing so safe to survive that they are no longer relevant? Safety certainly has its time and place in business, but it’s usually not for an extended period of time and never a consistent business strategy for the movers and shakers.
  • They celebrate other people’s success
    • Does your company foster an environment of productive excellence? One that promotes competition but not at the cost of the human relationships that make the business function? We need to be able to recognize accomplishments and have that energize us to achieve. This kind of attitude can be contagious but it must start at the top. People are recognized for the ideas and given credit for what they bring.
  • They accept full responsibility for their past behavior
    • Is your leadership accountable? Do they promote personal accountability? Or is there an environment of survival and passing the buck? On a personal level no one wants to lose their job, but the lack of accountability can be pervasive within a company if the leadership is not also subjected to the same thing. Ultimately, the assurance of accountability is what drives good decision making in the moment, rather than damage control after the fact.
  • They invest energy in the present
    • How effective is your company’s leadership team at managing the day to day? Is the team incentivized to be micromanagers or are they hands off types? Both of these can have positive and negative consequences in all types of areas. Ideally, effective leaders approach the day to day with a blended approach where the situation dictates what kind approach will work best. Managing the day to day requires your front line managers to have good coaching and communication skills.
  • They are willing to take calculated risks
    • Is your business taking the right kind of risks? Are you leveraged too much and cannot weather a period of loss or failure successfully? Risk taking is certainly essential within the global business climate, but excessive risk is dangerous. This can leverage the careers of your employees, and the ultimate viability of the business itself. All leaders need to be effective at balancing risk and choose the path that yields long-term growth.
  • They are kind
    • Can businesses be kind? Of course they can. In many ways the alternative fuel market is trying to be kind to the planet. We can be kind to our customers by investing in effective internal processes and producing good high quality products. We can be kind to our employees by creating a positive work environment, fostering ways to reduce stress and promote wellness. This one is probably the easiest to integrate into most segments of our businesses, and it’s the one that is most directly related to a personal characteristic as well.
  • They stay happy
    • Can your business sustain itself through the tough times? Can you maintain a positive attitude even when you are under scrutiny? Every business has regulatory, finance, and ethical pressures. Are you able to maintain a positive approach in the midst of dealing with these tough pressures? The ability to stay positive can say a lot about the leadership team.
  • They embrace change
    • Constant change is the only thing that is guaranteed not to change. So many things can change on any given day. The government, stock market, fiscal climate, natural disasters, and so many other things can present our businesses with obstacles and opportunities. Rarely is a change only a challenge, rather it almost always presents an opportunity to someone even if it’s only because of their unique way of solving the problem. We must embrace change, especially in this exponentially changing global tech driven market.
  • They keep control
    • Strategic long range planning is one of the best ways to create the semblance of control, which is the ability to anticipate the inevitable uncontrollable events effectively. When your leadership is involved with maintaining an effective long-range plan and also maintaining that plan on a regular basis, several things happen. The team is in alignment and communicating about the plan frequently. They also understand all of the background discussion that went into the critical discussions and decisions and have the ability to handle the small issues in their world using the same priorities.
  • They move on
    • Forward thinking and avoiding “status quo” thinking can be easier said than done. It’s the rare business that truly tolerates, let alone, promotes an environment of innovation. Business leaders can foster this kind of thinking in themselves, but fail to create an environment that promotes this kind of thinking in their employees. When you examine the sectors of the market that are the fastest growing and will be the most relevant in the future, they clearly are focused on innovation.
This post was originally published on the Northlink Consulting Blog 12/27/2015


https://bit.ly/3ggEwet

воскресенье, 12 мая 2019 г.

The Five Levels of Leadership


In his book, The 5 Levels of Leadership, John C. Maxwell unfolds leadership as a step-by-step process with discernable and definable stages. He noted from the beginning that this concept of leadership was developed about 5 years ago. To him leadership is influence, if people can increase their influence on others, they can lead more effectively.
The ‘five levels of leadership’ defines leadership as a verb not a noun. The challenge of leadership is to create change and facilitate growth. The 5 levels provide a clear step for growth, John Maxwell noted.
Overview of the 5 levels
Level 1: Position: People who make it to this stage are the lowest stage and may not be leaders but just bosses, J. Maxwell noted.
Level 2: Permission: People follow the leader at this stage because they want to. To back this point, he said one can like people without leading but an individual cannot leader people well without liking them.
Level 3: Production: This stage is based on the result. People follow based on what leaders have done for the organization. Leaders at this stage become change agents.
Level 4: People development: Over here, John Maxwell noted that, leaders reproduce themselves. Meaning, they change the lives of people they lead.
Level 5: Pinnacle:  The highest leadership accomplishment is developing other leaders to level 4 and this is what Level 5 is about. It involves high level of challenge. People follow this kind of leaders for who they are and what they represent.
In this book, John Maxwell explain further by stating ten (10) insights to help people understand these leadership levels. Below are the insights;
  1. You can move upper level but you must never leave the previous level behind.
  2. You are not on the same level with every person. You may be at level two with your family at home but level 3 with your employees at work.
  3. The higher you go, the easier it gets for you to lead.
  4. The higher you go the more time and commitment is required to win a level. There is no easy way to get up.
  5. Moving up the levels goes slowly but going down goes easily.
  6. The higher you go the greater the returns.
  7. Moving further always require further growth. Every risk at a higher level is a natural extension of what the leaders have by then developed.
  8. Not climbing the levels limits you and your people. If your leadership is a 4 out of 10, you effectiveness would be nothing more than 4.
  9. When you change positions or organizations, you seldom stay at the same level.
  10. And finally, you cannot climb the level alone.
John C. Maxwell later in this book proposed a leadership assessment text from the leader’s point of view and the follower’s point of view. Now let’s look at the five levels of leaders into details.
LEVEL 1 – POSITION
It comes with a title or job description according to John Maxwell and it is the starting place for every level of leadership. People rely heavily on the positions to lead and there is nothing wrong with having a leadership position. In his own words, Maxwell noted that, it’s the bottom floor and the foundation upon which influence must be built. Leaders at this initial level have been invited to the leadership table, but they may not yet be able to command respect outside of their stated authority.
Upside: First, it is given to people because they have leadership potential, according to Maxwell. It is a privilege and hence authority is recognized. Secondly, the position allows potential leaders to shape and define their leadership. Quoting the Board chairman of Lead2lead, John Maxwell said, “Leadership is much less about what you do and much more about who you are”.
To succeed at this stage, one must know his values. Values, to J. Maxwell can be in three areas, Ethical values, Relational values and success values. And finally, he noted, mature leaders use their positions to drive high performance.
Down side:  1. Having position is often misleading. It promises more than it can deliver, according to John Maxwell. Leaders of position often have the “I have arrived aspect.” Positional leaders make people feel small. To Maxwell, leadership is action not positions. Positions often devalue people.
2. Positional leaders feed on politics. They work to gain titles.
3. Positional leaders place rights over responsibilities. Positional leaders who rely on rights develop a self of entitlements. They expect to be served instead of serve people. To add to the point Maxwell quoted Abraham Lincoln “Nearly all men stand adversity but if you want to test a man’s character, give him power”.
4. Positional leaders are often lonely. Leadership is not about standing on top of other but standing beside others.
5. Positional leaders get branded and stranded. The position doesn’t make the leader the leader makes the position.
In concluding this part, Maxwell noted some points needed to make the most out of leve1.
  1. Stop relying on position to push people. The best leader don’t use positions to get things donem they use others skill.
  2. Trading entitlements for commitment. Leadership to Maxwell is not a right, it’s a privilege. Good leaders don’t take anything for granted. They keep working and leading.
  3. Leave your position and move towards you people. Quoting Socrates, Maxwell noted “ let him that would move that world, first move himself”.
LEVEL 2 – PERMISSION
This is the second level of leadership according to John Maxwell. Over here, YouCan’t Lead People until You like People. On this level, leaders listen to people and people listen to them.  Leaders at this stage need to make people know they matter. Focus on the value of each person.
True leadership comes into being at Permission Level. In Level 1, subordinates did what they were asked only to avoid punishment and to keep their job. However, at Level 2, people begin to follow willingly because the leader has built relationships with them. Since they get along with the leader, they gladly go along with him or her.
Some downsides are as follows; first, this kind of leadership is too soft for some people.  Moreover, leading by permission can be frustrating for high achievers. In addition, Maxwell noted that, Permission leaders can be taken advantage of. This level requires openness to be effective and also difficult for people who are not naturally likeable by others. To be more likeable, one needs to make choices to care about others and find something likeable about everyone.
This level according to Maxwell also forces you to deal with the whole person. To solve the problems of this level one must do the following;
  1. Develop a people-oriented leadership style.
  2. Practice the golden rule.
  3. Become a chief encourager of your team
  4. Strike a balance between Care and Candor. What makes a family great is not what makes a team great. Family values commitment over contribution, business values contribution over commitment, Maxwell noted. Care without Candor leads to dysfunctional relationship, Candor without care leads to distance relationships, but care with candor leads to developing relationships.
Good leaders must embrace both care & candor, Maxwell emphasized.
LEVEL 3 – PRODUCTION
To Maxwell this level of leadership communicates the vision through actions. When follows see good results, they get a good reason to follow. Production qualifies and separates leaders from people who merely occupy leadership positions. According to John Maxwell, in Level 3, leaders’ influence intensifies as they consistently generate results. Producers create a winning culture, and they reap the benefits of positive momentum and high morale. In addition, their reputation for making things happen begins to attract high-achievers to the team.
Over here, if you remove production, people would stop to follow. That is a major downside according to Maxwell.  The weight of leadership here is heavier. Another downsides is that being productive can make you think you’re a leader whiles you not. Production leaders also require making difficult decision.
Persevering at this stage is helpful. Production leaders must pay particular attention to level 2. Understand how your personal gifts contribute to the vision to be able to succeed at this level. Developing your people in to a team is also good to be successful at the level according to Mawell.
LEVEL 4 – PEOPLE DEVELOPMENT
Over here, John Maxwell noted that, leaders reproduce themselves. Meaning, they change the lives of people they lead. In his own words, this level involves helping individual leaders grow extends your influence and impact at Level 4, leader’s transition from producers of profits to developers of people.  They come to understand that people are an organization’s most appreciable asset, and they reproduce their influence by growing their teammates into leaders.
To Maxwell developers acquire an eye for talent, and they do their utmost to bring the best out of each person within their sphere of influence. As they unleash the unique strengths of the people on the team, the entire organization rises to new heights.
At this level, people follow because of what you have done for them personally and that’s important to note. People love to follow you because you are developing them and start feeling happy because they’re being better, and become loyal to you and give you the credit.
LEVEL 5 – PINNACLE: 
The highest leadership accomplishment is developing other leaders to level 4 and this is what Level 5 is about. It involves high level of challenge. People follow this kind of leaders for who they are and what they represent.
To Maxwell, only naturally gifted leaders reach the Pinnacle. By Level 5, leaders have gained a reputation for excellence, and people follow them on account of who they are and what they represent. Pinnacle leaders have created a legacy that transcends their organization and extends beyond their industry. Developing leaders that can in turn develop leaders is hard work and takes a great deal of skill, focus, and a lifetime commitment. But those leaders that do create Level 5 organizations. They create opportunities that other leaders don’t. Level 5 leaders leverage their own leadership through others. “When you lead an organization, you can’t be focused on just fulfilling the vision or getting work done.” John Maxwell.
Best behaviors at this level include, making room for other leaders at the top. To Maxwell, developing leaders at this level require great skills. In addition, to be of best behavior, one needs to see potential leaders at who the can be rather than who they are.
As a level 5 leader you need to decide what you want your legacy to be. Change leaders and make them greater.
Key Laws of leadership at this level
  1. The Law of Respect
  2. The Law of Intuition
  3. The law of timing
I would conclude with a message from John C Maxwell, “No matter where you are in your leadership, remember, what got you to where you are can get you ahead of the next level. “The goal of life is not to live forever; the goal of life is to leave something that would live forever.”
https://bitlylink.com/fiKZQ