Communicating Project Expectations

Here is a framework which is not copyrighted or patent protected by McKinsey or BCG. But one of our consultant recently used it in a kick-off document for a project that had a significant change management component.

I wish I had used this type of approach before in some of my past projects. Communicating with the team and the employees who are going to be affected by a project is always very critical. And I think as consultants we often focus on the facts and the basic process. This chart talks to the audience at an emotional level and really prepares them for what to expect.